Help & Support
Questions about stamping, location, or your account?
Frequently asked questions
How do I stamp a place?
Open a place from the home feed, tap Stamp it, and stay within range with location services enabled.
Why do I see multiple country stamps?
Some landmarks count toward more than one nation (e.g. Statue of Liberty for USA and France). Collect each stamp separately when you visit.
Location is not working
Check that Stamps has location permission in device Settings. Move closer to the pin and try again.
How do stamp points work?
Each place awards points when you stamp it. Points add to your passport total and count toward challenge progress.
What is the Featured Summer Challenge?
A limited-time passport goal to visit places tied to participating nations. Track progress on the home screen challenge card.
How do I delete my account?
Profile → Delete Account. This permanently removes your profile, stamps, and progress.
How do I sign in?
Enter your email on the Sign in screen and use the verification code sent to your inbox.
Contact us
Email: team@collectstamps.app
We aim to respond within a few business days.